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RETURNS & EXCHANGES

No returns or exchanges will be granted without the original receipt or proof of purchase provided to us.

Shirts must be returned or exchanged within 14 days from the date of delivery. Merchandise that is damaged, soiled, or washed may not be returned or exchanged. Shirts must be returned in resalable condition -- this means the item is unworn, clean, and undamaged, with original tags attached and original packaging intact. Items on SALE are FINAL SALE, and are not to be returned for exchange or refund. We reserve the right to refuse a return on any product that does not meet these requirements.

 

Shirts can be exchanged for another shirt of equal value. Approval of return or exchange can only be granted for merchandise that is purchased from Hawaiian Shirt Dude's website at www.HawaiianShirtDude.com.

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Please email info@hawaiianshirtdude.com.

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After you are authorized for a return or exchange, please have the package shipped to the following address:

Hawaiian Shirt Dude
Attn: Returns Department
4820 Ohu Rd.
Kapaa, HI 96746

Please include sale receipts or invoices with all returns. To no fault of our own, we will charge all customers for shipping and handling cost.

Return & Exchange Policy

Please read the descriptions and view the photographs carefully, so that you are able to understand the condition, size, pattern, etc. on each piece so there would be no unpleasant surprises.

All returns & exchanges must be mailed back within 15 days of purchase, items must be unworn, undamaged, unused, unaltered, unwashed and have original tags attached to receive a refund. We do not issue refunds on shipping costs. There is a 15% restocking fee on all items being returned and cancelled orders. Please insure your returns because we will not be held responsible for items lost or damaged while being mailed back to us. Refunds for returns can take up to 7 days to be processed from time of receipt. After your item has been returned we will refund you the amount of your purchase minus the restocking fee and original shipping costs.

 

Instructions For Making A Return For Refund

 

1. Please contact us first by emailing info@hawaiianshirtdude.com to inform us of the intended return. We will reply to your email with a “Return Approval Code”. Please write this code clearly on the front of your package. This is important – Any returned package arriving to Hawaiian Shirt Dude without a “Approval Code” will not be accepted and will be returned to sender.

 

2. Mail the item(s) for return along with a copy of the original packing slip to:
Hawaiian Shirt Dude
Returns / (Write your approval code here)
4820 Ohu Road
Kapaa, Hi. 96746

 

3. Upon receipt of your returned item(s) we will credit a refund to your credit card in the amount of the original purchase minus shipping costs and a 15% restocking fee.

 

Instructions For Making A Exchange

 

1. Please contact us first by emailing info@hawaiianshirtdude.com to inform us of the intended exchange. Please include all product information you intend to exchange. Product SKU# & name, size, color, etc. etc. (all this info can be found on your packing slip.) Also, please let us know the reason for the exchange. The more info you supply us with, the quicker we will be able to serve you. For example; If you need another size please let us know what size you require. We will reply to your email with a “Exchange Approval Code” Please write this code clearly on the front of your package. This is important – Any returned package arriving to Hawaiian Shirt Dude without a “Approval Code” will not be accepted and will be returned to sender.

 

2. Mail the item(s) for exchange along with a copy of the original packing slip to:
Hawaiian Shirt Dude
Exchanges / (Write your approval code here)
4820 Ohu Road
Kapaa, HI. 96746

 

3. Hawaiian Shirt Dude will Ship your exchanged items back to you at our cost. To no fault of our own, we will charge all customers for shipping cost.

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Bar photographs courtesy of The Golden Tiki Las Vegas

© 2020 Hawaiian Shirt Dude / Hula Girl Kauai LLC.